Messages around the clock
Questions arrive in the evening, at weekends and during busy periods, when nobody is free to reply.
WhatsApp AI agent
A WhatsApp AI agent that answers your customers, day and night.
Your customers message you on WhatsApp at any hour, often in Darija, sometimes with a photo or a voice note. Nayb connects an AI agent to your WhatsApp number that understands these messages and replies with your business’s real information.
The agent checks your catalog, stock, orders and availability before it answers. When a question is outside its scope, it hands the conversation to your team, who take over from the shared inbox.
No credit card required
WhatsApp AI agent
What WhatsApp asks of a team
The same questions again and again
Prices, sizes, availability, order tracking: the same answers are typed by hand dozens of times a day.
Several languages and formats
Darija, Arabic, French, English, product photos and voice notes mix in the same conversation.
Nayb
What the agent does on WhatsApp
Official WhatsApp or QR connection
Connect a number through Meta’s WhatsApp Business Platform (Embedded Signup) or pair a device with a QR code.
Answers grounded in your data
Prices, stock, orders and availability come from your Nayb database: the agent never makes them up.
Darija, Arabic, French and English
The agent replies in the customer’s language, including Moroccan Darija written in Latin or Arabic script.
Photos and voice notes
A customer sends a product photo or a voice note: the agent recognises the item in your catalog and transcribes the audio.
Human handoff
Rules route sensitive or uncertain conversations to your team, who can also take over any conversation.
History and follow-up
Every conversation stays available in the inbox, together with the related orders, leads and bookings.
Getting started
Create your agent
Pick a template (e-commerce, support, booking…) and set its tone, languages and rules.
Add your data
Import your products and knowledge so every answer is based on your business.
Connect WhatsApp
Link your number, test the agent in the playground, then switch it on.
Who it is for
- Online stores selling on WhatsApp
- Rental agencies and appointment-based businesses
- Support teams handling a high volume of messages
- Businesses serving customers in Darija
More Nayb solutions
- AI customer supportMultilingual support grounded in your knowledge, with handoff at the right time.
- AI sales agentQualify prospects and turn conversations into sales.
- E-commerce AI agentA salesperson connected to your catalog, stock and orders.
- AI booking agentAvailability, booking requests and customer details, around the clock.
- AI business automationAgents and a copilot connected to your orders, stock and customers.
WhatsApp AI agent
Frequently asked questions
Do I need a WhatsApp Business API account?
Not necessarily. You can connect a number through Meta’s official Embedded Signup or pair a device with a QR code, depending on your situation.
Does the agent understand Darija?
Yes. The agent understands and replies in Moroccan Darija, Arabic, French and English.
What if the agent does not know the answer?
It does not guess: the conversation is handed to your team according to your rules, and you can take over at any time.
Can I test before going live?
Yes. The playground lets you ask the agent real questions before you switch it on for your number.
Put an AI agent on your WhatsApp.
Create your agent, test it with your real questions and connect your number when you are ready.
Create your AI agent